Terms and Conditions

Terms and Conditions

Introduction
Welcome to the Smart Harmony website. By accessing and using this website, you acknowledge that you have read, understood, and agreed to abide by the terms and conditions outlined below. These terms govern your use of our website and services, including the purchase of training courses. If you do not agree to these terms, please refrain from using the website.

1. Use of the Website
You are granted a limited, non-exclusive, non-transferable license to access and use the website for the purpose of browsing, enrolling in courses, and utilizing our educational services. You agree to use the website only for lawful purposes and in accordance with its intended objectives. Misuse of the website, including but not limited to unauthorized access, data mining, or distribution of harmful content, may result in legal action.

2. Intellectual Property Rights
All content on this website, including but not limited to text, images, graphics, logos, videos, and software, is the property of Smart Harmony and is protected under intellectual property laws. Copying, reproducing, modifying, distributing, or republishing any content without prior written permission is strictly prohibited.

3. Payment and Subscription

  • Payments for courses and services must be made through the official payment channels available on our website. We accept Mastercard and other major credit cards as indicated at checkout.

  • All transactions are processed through a secure payment gateway to ensure your financial data remains protected.

  • Once payment is successfully processed, your enrollment in the selected course is confirmed.

  • Fees are non-refundable unless the course is canceled by Smart Harmony or a refund is approved based on special circumstances. Refund requests must be submitted in writing to our customer support team and will be reviewed on a case-by-case basis.

4. Course Enrollment and Access

  • Upon successful payment, students will receive course access details via email or through their online account on our platform.

  • Course materials are provided for individual use only and may not be shared, resold, or distributed.

  • Smart Harmony reserves the right to cancel, modify, or reschedule any course. In such cases, enrolled students will be offered an alternative course date or a refund.

5. Cancellations and Rescheduling

  • If a student wishes to cancel or reschedule their course, they must notify us at least 14 days before the course start date.

  • Rescheduling requests are subject to availability and may incur additional fees.

  • If a student fails to attend a course without prior notice, no refund or rescheduling option will be provided.

6. Liability and Disclaimers

  • While we strive to provide high-quality training and a seamless learning experience, Smart Harmony does not guarantee uninterrupted access to courses or error-free content.

  • We are not responsible for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

  • Users are responsible for ensuring they meet course prerequisites before enrolling.

7. Privacy and Data Protection

  • We value your privacy and are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and store your information in compliance with UAE data protection laws.

  • Payment transactions are securely processed, and we do not store credit card details.

  • By using our website, you consent to the collection and processing of your data as outlined in our Privacy Policy.

8. Dispute Resolution

  • In the event of a dispute, we encourage you to contact our support team to seek resolution.

  • Any unresolved disputes will be subject to the laws of the United Arab Emirates and will be handled in the courts of Dubai.

9. Amendments to the Terms and Conditions

  • Smart Harmony reserves the right to update or modify these terms and conditions at any time. Changes will be posted on this page, and continued use of the website after changes are made constitutes acceptance of the revised terms.

knowledge and agree to these terms and conditions.